Privacy Policy

„DVbit“ provides professional website, e-commerce development, and other digital services. We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website dvbit.lt, contact us, or use our services.

We act as the data controller in relation to the personal data you provide to us. If you have any questions about this policy or our data processing practices, please contact us by email at info@dvbit.lt.

Information You Provide

We collect personal data that you voluntarily provide when you submit an enquiry through our contact form or chatbot, or when you use third-party services. This may include:

• Your name;
• Email address;
• Phone number, if you choose to provide it;
• Your message;
• The selected service or information about your project;
• Other information that you voluntarily provide;
• Personal data provided when you contact us directly by email or through another communication method.

Information Collected Automatically

When you visit our website, certain technical information may be automatically collected and processed by our website infrastructure and service providers.

This may include:

• IP address;
• Browser and device information;
• Operating system;
• Technical request and connection information;
• Other technical data necessary to deliver, protect, and ensure the proper operation of the website.

Certain technical information may also be processed for website security, automated traffic control, and abuse prevention purposes.

Information Received From Third Parties

We may receive limited information about you from third-party platforms, such as Google Analytics(opens in new tab) or Meta (Facebook)(opens in new tab), when you interact with our content on those platforms. Such data processing is also subject to the privacy policies of those platforms.

Information Stored in Your Browser

Some website features may temporarily store information in your browser.

For example, the chatbot may temporarily store the conversation state so that the conversation can continue when you navigate from one DVbit website page to another.

Currently, such chatbot session state may be stored for up to 1 hour. It is used solely for the operation of the chatbot in order to provide a convenient user experience and is not used to create a permanent visitor profile.

Cookie preferences and other necessary website settings may also be stored in your browser where required for the relevant functionality to operate. More information about cookies and similar technologies is provided in our Cookie Policy.

We may use your personal data for the following purposes:

• To respond to your enquiries and messages;
• To discuss, administer, and provide the services you have requested;
• To contact you regarding a project or the provision of services;
• To ensure the operation of the website and its features;
• To protect the website against automated abuse, malicious traffic, and other security threats;
• To comply with legal obligations;
• Where necessary, to establish, exercise, or defend legal claims.

We do not sell your personal data to third parties and do not use it for purposes incompatible with those described in this Privacy Policy.

Under the General Data Protection Regulation (GDPR), we may process your personal data on one or more of the following legal bases:

• Consent – where you have clearly agreed to the processing of your data for a specific purpose.
• Performance of a contract – where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legitimate interests – where processing is necessary for our legitimate interests, for example, to operate the website, ensure its security, or respond to business enquiries.
• Legal obligation – where we are required to process data in order to comply with obligations imposed by law.

Where we process your data on the basis of your consent, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

We do not sell or rent your personal data. We may disclose your information or allow it to be processed only where this is necessary for the operation of our website, the provision of our services, or compliance with legal obligations.

Service Providers

Personal data may be disclosed to or otherwise processed by trusted third-party service providers where necessary for the operation of our website and services.

Such service providers may include website infrastructure, hosting, content delivery, security, contact form, enquiry processing, and email service providers.

These service providers process data in accordance with the privacy and data protection requirements applicable to them and only to the extent necessary to provide the relevant services.

Legal Requirements

We may disclose your data where we are required to do so by law, a court decision, or a lawful request from a competent public authority or another authorised authority.

Transfer of Operations or Business

If all or part of our operations are transferred in the future, our operations are reorganised, or assets related to the services are transferred, your personal data may be transferred to the entity taking over the relevant operations to the extent permitted by applicable law.

If such a transfer results in material changes to the conditions under which your personal data is processed, we will inform you of significant changes in accordance with applicable legal requirements.

Transfers Outside the European Economic Area

Some of the service providers we use or their technical infrastructure may be located outside the European Economic Area.

Where personal data is consequently transferred to a third country, such transfer must be subject to the safeguards required under applicable data protection laws.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, as well as to comply with applicable accounting, reporting, or other legal requirements.

General data retention guidelines:

• Enquiry and contact form data may be retained for up to 2 years from the last meaningful contact;
• Data relating to services provided, contracts, payments, or accounting may be retained for up to 10 years where necessary to comply with accounting, tax, or other legal obligations;
• Chatbot conversation state stored in the visitor's browser may currently be retained for up to 1 hour;
• Technical and security-related data processed by third-party service providers may be retained in accordance with their applicable retention periods and settings.

When personal data is no longer required, it is deleted, anonymised, or otherwise securely disposed of.

Under applicable data protection laws, you may have the following rights:

• Right of access – to request a copy of the personal data we hold about you.
• Right to rectification – to request correction of inaccurate data or completion of incomplete data.
• Right to erasure – in certain circumstances, to request deletion of your personal data.
• Right to restriction of processing – in certain circumstances, to request that the use of your data be restricted.
• Right to data portability – in certain circumstances, to receive your data in a structured, commonly used, and machine-readable format.
• Right to object – in certain circumstances, to object to processing based on legitimate interests.
• Right to withdraw consent – to withdraw your consent at any time where your data is processed on the basis of consent.

To exercise any of these rights, please contact us by email at info@dvbit.lt.

We will respond to your request without undue delay and generally no later than within one month, except where applicable law permits this period to be extended.

You also have the right to lodge a complaint with the competent data protection supervisory authority.

We apply appropriate technical and organisational measures designed to protect your personal data against unauthorised access, loss, alteration, or disclosure.

These measures may include:

• Encrypted data transmission using HTTPS (TLS);
• Access control measures;
• Protection against malicious or automated traffic;
• Security reviews of the website and the systems we use;
• Use of trusted infrastructure and other technical service providers.

Although we take reasonable security measures, no method of transmitting or storing data over the internet can guarantee absolute security.

If you become aware of a potential security issue relating to our website or services, please notify us by email at info@dvbit.lt.

Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children.

If you believe that we have inadvertently received a child's personal data, please contact us immediately by email at info@dvbit.lt. Upon receiving such information, we will take appropriate steps to remove it.

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, data processing practices, or applicable laws.

Where significant changes are made, we will update the "Last updated" date shown at the top of this page.

We recommend reviewing this Privacy Policy periodically so that you remain informed about how we process and protect your personal data.

If you have any questions, comments, or requests regarding this Privacy Policy or our personal data processing practices, please contact us: